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App #515 Β· πŸ‡ΊπŸ‡Έ the United States
Disaster score 113Common

Quality Assurance built a timesheet app because the other timesheet app sucks

Users3
Departments2
Criticality1%
Money involved€75/yr
β€œNobody knows the URL.”— Elena, Quality Assurance
Reason:
Officially because someone built a prototype during lunch. With 21 users and 28 feature requests.
Built by:
Elena, a recruiter
Build time:
4 hours 4 minutes
Built with:
a Rails app from 2016 nobody updated
Database:
a SQLite file inside a Docker volume nobody has backed up
Authentication:
the read-only account can update records
Deployment:
kept alive by a scheduled task every 15 minutes
Responsible:
Marketing Manager, who calls it "the little tool"
Documentation:
an Excel tab called Instructions
Security situation:
security is handled by being "internal only"
Future disaster:
It will email the entire customer list to one customer.

Age: 3.4 years Β· originally expected to last 3 weeks Β· 1 owner so far Β· survived 1 reorganisation Β· last meaningful change 823 days ago

Rated common mostly because: alive 59x longer than intended, 2 departments depend on it, 3 users.

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Quality Assurance built a timesheet app because the other timesheet app sucks