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App #548 Β· πŸ‡¬πŸ‡§ the United Kingdom
Disaster score 570Legendary

The Management Assistant built a shift planner that emails PDFs

πŸ•ΈοΈ Load bearing
Users66
Departments0
Criticality12%
Money involved€147,269/yr
β€œThe firewall should block it.”— Finance Business Partner
Reason:
Allegedly because the meeting to fix it created 3 more meetings. With a logo generated at 08:23.
Built by:
Anja, a field technician
Build time:
4 evenings
Built with:
a no-code builder on a personal account
Database:
a production table with no primary key
Authentication:
the password manager is someone's browser
Deployment:
behind a CDN for an app only used inside one building
Responsible:
Anja, because everyone else refused
Documentation:
an architecture diagram with 6 arrows labelled API
Security situation:
the encryption key is in the source code
Future disaster:
It will become part of the company's "digital core" slide deck.

Accidentally connected to (5)

  • β†’ imports yesterday's export because today's is not ready yet
  • β†’ sends 119,626 records through email
  • β†’ uses Zapier as the message bus
  • β†’ uses the same API key in test and production
  • β†’ depends on an RDP session staying open

⚠️ Removing this app may now destroy the company.

Age: 238 days Β· originally expected to last 3 weeks Β· 1 owner so far Β· survived 1 reorganisation Β· last meaningful change 19 days ago

Rated legendary mostly because: 5 accidental connections, €147k per year, 66 users.

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The Management Assistant built a shift planner that emails PDFs