Customer Support built an onboarding checklist tool

“It's only one container.”— Anja, Customer Support

Reason:

Officially because the roadmap says Q2, but nobody wrote down the year. With 2 tests, all skipped.

Built by:

Anja, a controller

Build time:

9 evenings

Built with:

a Slack bot doing database writes

Database:

RabbitMQ with 193 unacknowledged messages

Authentication:

JWT validation checks that the token looks like a JWT

Deployment:

running on port 3000 in production

Responsible:

a team that has since been reorganised

Documentation:

a Word document called Headcount_final_FINAL.xlsm

Security situation:

a security review was scheduled for March and quietly cancelled

Future disaster:

It will be replaced by a second version of itself.

Age: 2.7 years · originally expected to last 3 months · 6 owners so far · survived 3 reorganisations · last meaningful change 823 days ago · original builder left 507 days ago

Rated rare mostly because: 733 users, €82k per year, 3 departments depend on it.