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App #580 · 🇳🇱 the Netherlands
Disaster score 309Common

Sales built a cheap copy of a SaaS app

🔥 Business critical
Users2
Departments0
Criticality91%
Money involved€154,293/yr
It's only one container.IT Service Desk
Reason:
Allegedly because the vendor quoted €249 and a discovery phase. With 3 tests, all skipped.
Built by:
Ravi, a working student
Build time:
an afternoon, mostly
Built with:
an AI agent with shell access
Database:
Notion, with one row per customer
Authentication:
Olivier knows the password
Deployment:
restarted manually every Monday
Responsible:
whoever still has the admin password
Documentation:
a Slack thread from February
Security situation:
the incident response plan starts with "call Jens"
Future disaster:
It will create a GDPR incident somebody describes as "probably minor".

Age: 1.3 years · originally expected to last 14 days · 2 owners so far · survived 1 reorganisation · last meaningful change 74 days ago

Rated common mostly because: 91% chance of becoming business critical, €154k per year, alive 33x longer than intended.

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Sales built a cheap copy of a SaaS app