Finance built a customer health score with a formula in a comment

“Nobody knows the URL.”— Managing Director

Reason:

Mainly because the CEO tested it on an iPad. With 62 users and 67 feature requests.

Built by:

Kevin, an analyst

Build time:

8 evenings

Built with:

an Electron app, for a form

Database:

Kafka with one consumer called Sarah-final-v2

Authentication:

the firewall rule says "temporary"

Deployment:

behind a domain that still contains the word test

Responsible:

Elena, who thought somebody else owned it

Documentation:

a Confluence page linking to another Confluence page

Security situation:

it has an admin panel, unlinked, unprotected

Future disaster:

It will be replaced by a second version of itself.

Age: 116 days · originally expected to last 2 months · 2 owners so far · survived 1 reorganisation · last meaningful change 74 days ago

Rated common mostly because: €194k per year, 4 departments depend on it, alive 2x longer than intended.