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App #673 · 🇬🇧 the United Kingdom
Disaster score 146Common

Operations built an incident log nobody logs incidents in

Users1
Departments3
Criticality8%
Money involved€44,193/yr
We didn't have time for architecture.Managing Director
Reason:
Officially because the export button creates Suppliers_final_FINAL.csv, but nobody knows where. Quietly rolled out to five countries.
Built by:
Sarah, a warehouse supervisor
Build time:
a long Thursday
Built with:
Vue, for personal reasons
Database:
an SQLite file called DO_NOT_DELETE.db
Authentication:
the security contact is whoever notices first
Deployment:
running on a server nobody remembers provisioning
Responsible:
Miriam, who insists they are not the owner
Documentation:
a Word document with tracked changes still enabled
Security situation:
it logs full customer records to the console
Future disaster:
It will be replaced by a second version of itself.

Age: 362 days · originally expected to last 3 months · 1 owner so far · last meaningful change 210 days ago

Rated common mostly because: 3 departments depend on it, €44k per year, alive 4x longer than intended.

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Operations built an incident log nobody logs incidents in