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App #692 · 🇩🇪 Germany
Disaster score 498Rare

IT (yes, really) built a cheap copy of a SaaS app

🔥 Business critical
Users574
Departments0
Criticality59%
Money involved€506,043/yr
It's on a weird port.Managing Director
Reason:
Because the project has been 90% finished for 11 months. With a settings page that does nothing.
Built by:
Daniel, a field technician
Build time:
an afternoon, mostly
Built with:
a Slack bot doing database writes
Database:
a nightly CSV export emailed to Petra
Authentication:
the security model is "Microsoft probably handles that"
Deployment:
hosted on Marco's personal Vercel account
Responsible:
a vendor whose support contract expired 17 months ago
Documentation:
a PowerPoint with 67 slides
Security situation:
security is handled by a checkbox called admin
Future disaster:
It will be migrated into SAP and then quietly migrated back.

Age: 13 days · originally expected to last 7 days · 2 owners so far · survived 1 reorganisation · last meaningful change 13 days ago

Rated rare mostly because: 574 users, €506k per year, 59% chance of becoming business critical.

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IT (yes, really) built a cheap copy of a SaaS app