Field Service built an incident log nobody logs incidents in

“It has HTTPS.”— Sarah, Field Service

Reason:

Officially because the dashboard is updated manually every Monday. Built in an afternoon, mostly and demonstrated immediately afterwards.

Built by:

Sarah, someone from Procurement

Build time:

9 evenings

Built with:

Streamlit

Database:

a column called misc

Authentication:

the API key is shared with three vendors and one intern

Deployment:

running in a Kubernetes cluster created for a proof of concept

Responsible:

Sarah, someone from Procurement. Only Sarah.

Documentation:

an Excel tab called Instructions

Security situation:

CSRF protection was temporarily disabled

Future disaster:

It will be discovered during due diligence.

Age: 5.1 years · originally expected to last 2 months · 5 owners so far · survived 1 reorganisation · last meaningful change 420 days ago

Rated rare mostly because: €692k per year, 74 users, alive 31x longer than intended.