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App #815 Β· πŸ‡ΊπŸ‡Έ the United States
Disaster score 169Common

Logistics built a quote builder with a discount field and no limit

Users1
Departments0
Criticality6%
Money involved€45,389/yr
β€œIt's basically a spreadsheet with buttons.”— HR Generalist
Reason:
Because the source of truth is an email attachment from March. Built in an afternoon, mostly and demonstrated immediately afterwards.
Built by:
Jens, a product owner
Build time:
one weekend
Built with:
Python and a cron job on a laptop
Database:
a Google Sheet with an Apps Script nobody remembers writing
Authentication:
MFA is optional, so naturally nobody uses it
Deployment:
deployed from Kevin's laptop
Responsible:
Operations, but they strongly disagree
Documentation:
a 52 minute screen recording
Security situation:
password reset emails contain the old password
Future disaster:
It will send 225,641 duplicate emails.

Accidentally connected to (2)

  • β†’ pushes 173,428 rows into the data warehouse
  • β†’ shares one webhook endpoint with multiple systems

Age: 3.9 years Β· originally expected to last 2 months Β· 1 owner so far Β· survived 2 reorganisations Β· last meaningful change 210 days ago

Rated common mostly because: 2 accidental connections, €45k per year, alive 24x longer than intended.

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Logistics built a quote builder with a discount field and no limit