Facilities built an incident log nobody logs incidents in

“It's only customer names.”— Group Controller

Reason:

Honestly? Because the vendor quoted 13 months and a discovery phase. With 48 users and zero documentation.

Built by:

Priya, a key account manager

Build time:

6 evenings

Built with:

plain HTML and 1,900 lines of jQuery

Database:

sessionStorage, because localStorage felt too permanent

Authentication:

the production server is reachable from the guest Wi-Fi

Deployment:

deployed from Ravi's laptop

Responsible:

Petra, who inherited it during a reorganisation

Documentation:

a Jira ticket with 57 comments

Security situation:

a security review was scheduled for March and quietly cancelled

Future disaster:

It will become part of the company's "digital core" slide deck.

Age: 4.4 years · originally expected to last 7 days · 3 owners so far · survived 1 reorganisation · last meaningful change 74 days ago · original builder left 1132 days ago

Rated common mostly because: 90 users, alive 231x longer than intended, €96k per year.