CEO Office built a customer health score with a formula in a comment

“It's only 800 lines.”— Marketing Manager

Reason:

Honestly? Because the meeting to fix it created 2 more meetings. Already exported 197,767 rows to somebody's laptop.

Built by:

Ravi, a warehouse supervisor

Build time:

one weekend

Built with:

a Slack bot doing database writes

Database:

sessionStorage, because localStorage felt too permanent

Authentication:

logging out just hides the menu

Deployment:

running behind nginx config copied from Stack Overflow

Responsible:

Finance Business Partner, who calls it "the little tool"

Documentation:

a README last updated 317 days ago

Security situation:

the audit log records "updated successfully"

Future disaster:

It will round money differently from Finance.

Age: 179 days · originally expected to last 4 weeks · 2 owners so far · survived 1 reorganisation · last meaningful change 179 days ago · original builder left 171 days ago

Rated common mostly because: €302k per year, the builder has left, alive 6x longer than intended.