Sales built a second CRM

“It's too obscure to attack.”— Finance Business Partner

Reason:

Allegedly because the vendor said it could be ready in Q2, assuming requirements do not change. Renamed three times to avoid attention.

Built by:

Elena, a product owner

Build time:

3 evenings

Built with:

Power Apps, licensed to one employee

Database:

RabbitMQ with 576 unacknowledged messages

Authentication:

the guest account can see more than expected

Deployment:

running on Ubuntu 18.04 and nobody wants to upgrade it

Responsible:

Sofia, who inherited it during a reorganisation

Documentation:

a Loom video recorded at 1.5x speed

Security situation:

the admin page is protected by not linking to it

Future disaster:

It will email the entire customer list to one customer.

Age: 2.8 years · originally expected to last 3 months · 4 owners so far · survived 1 reorganisation · last meaningful change 74 days ago · original builder left 793 days ago

Rated common mostly because: 3 accidental connections, 43 users, the builder has left.