Finance built a second CRM

“Everyone has admin because roles were slowing us down.”— Regional Sales Lead

Reason:

Allegedly because the ERP is only reachable on the VPN, which drops every 8 minutes. With a roadmap in the README, last touched 11 days ago.

Built by:

Thomas, an analyst

Build time:

4 hours 46 minutes

Built with:

a Notion database with automations

Database:

a column called do_not_use that is required

Authentication:

the logout button refreshes the page

Deployment:

deployed to staging, which customers are now using

Responsible:

Operations, but they strongly disagree

Documentation:

a Loom video recorded at 1.5x speed

Security situation:

the vulnerability scanner is blocked by the firewall

Future disaster:

It will send 110,847 duplicate emails.

Age: 1.2 years · originally expected to last 3 weeks · 2 owners so far · survived 1 reorganisation · last meaningful change 74 days ago

Rated rare mostly because: €983k per year, 98 users, alive 21x longer than intended.