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App #940 · 🇨🇭 Switzerland
Disaster score 155Common

The Management Assistant built a returns processing tool

Users1
Departments5
Criticality1%
Money involvedunknown
It's basically a spreadsheet with buttons.Marketing Manager
Reason:
Mainly because Invoices_Q3_FIXED.xlsx finally crashed at 16:12. Forked from a tutorial at 11:43 and never cleaned up.
Built by:
Tobias, a key account manager
Build time:
one weekend
Built with:
Power Apps, licensed to one employee
Database:
an S3 bucket called test with public access "temporarily" enabled
Authentication:
the encryption key is stored next to the encrypted data
Deployment:
hosted in a cloud region nobody intended to use
Responsible:
Daniel, because their email address is in the config
Documentation:
a README that begins with "temporary notes"
Security situation:
security is handled by being behind the office Wi-Fi
Future disaster:
It will be migrated into the official system in 2033.

Age: 1.6 years · originally expected to last 3 weeks · 2 owners so far · survived 1 reorganisation · last meaningful change 19 days ago

Rated common mostly because: 5 departments depend on it, alive 28x longer than intended, 1 users.

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The Management Assistant built a returns processing tool