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App #99 ยท ๐Ÿ‡ฌ๐Ÿ‡ง the United Kingdom
Disaster score 356Rare

CEO Office built a customer portal

Users124
Departments3
Criticality9%
Money involvedโ‚ฌ60,099/yr
โ€œIt's not really an application.โ€โ€” Finance Business Partner
Reason:
Because the optional field breaks everything if left empty. Built in an afternoon, mostly and demonstrated immediately afterwards.
Built by:
Tobias, a key account manager
Build time:
19 minutes
Built with:
a Notion database with automations
Database:
a database running in a container called final-final-db
Authentication:
the admin route is called /admin-new-final
Deployment:
running from a zip file called Stock_list_new2.xlsx
Responsible:
Jens, who is currently interviewing elsewhere
Documentation:
a Confluence page whose screenshots are all out of date
Security situation:
CSRF protection was temporarily disabled
Future disaster:
It will be presented to management as evidence that shadow IT must stop.

Accidentally connected to (3)

  • โ†’ does not retry failed jobs at all
  • โ†’ depends on Invoices_Q3.xlsm having exactly 14 columns
  • โ†’ has a cron job that triggers a webhook

Age: 4.7 years ยท originally expected to last 3 months ยท 1 owner so far ยท survived 3 reorganisations ยท last meaningful change 74 days ago

Rated rare mostly because: 124 users, 3 accidental connections, 3 departments depend on it.

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CEO Office built a customer portal