β Back
App #1022 Β· πΊπΈ the United States
Disaster score 259Common
The Front Desk built a travel request form
π§ Builder has left
Users3
Departments3
Criticality32%
Money involvedunknown
βWe'll replace it next year.ββ Thomas, The Front Desk
- Reason:
- Allegedly because the form takes 17 minutes to complete and times out after 10. Presented in a town hall as "innovation".
- Built by:
- Thomas, the management assistant
- Build time:
- a long Thursday
- Built with:
- a browser extension that somehow became business critical
- Database:
- a table called temp that has existed for 8 years
- Authentication:
- the office IP is allow-listed, including the coffee shop next door
- Deployment:
- deployed 52 minutes before the builder went on holiday
- Responsible:
- Thomas, who left 8 months ago
- Documentation:
- a Confluence page marked "draft", last edited 823 days ago
- Security situation:
- the tenant ID comes directly from the query string
- Future disaster:
- It will cause HR Generalist to request an immediate status meeting.
Accidentally connected to (1)
- β uses Slack as a queue
Age: 4.1 years Β· originally expected to last 3 weeks Β· 4 owners so far Β· survived 2 reorganisations Β· last meaningful change 210 days ago Β· original builder left 1439 days ago
Rated common mostly because: 3 departments depend on it, alive 72x longer than intended, 32% chance of becoming business critical.
Current owner
Nobody has taken responsibility for this disaster.
Claim responsibility