Dog Shelter Team built a customer onboarding checklist

“Nobody would want this data.”— Jens, Dog Shelter Team

Reason:

Honestly? Because the ticket has been open for 141 days. Built in a long Thursday and demonstrated immediately afterwards.

Built by:

Jens, someone from Procurement

Build time:

6 evenings

Built with:

Laravel, maintained by one contractor

Database:

Redis, but used permanently

Authentication:

the secret is in the screenshot in the README

Deployment:

deployed with a shell script called deploy-final.sh

Responsible:

IT, according to Finance

Documentation:

a folder called OLD_DO_NOT_USE containing the current documentation

Security situation:

the penetration test account had global admin

Future disaster:

It will get its own budget line before it gets an owner.

Age: 9.0 years · originally expected to last 2 months · 6 owners so far · survived 1 reorganisation · last meaningful change 74 days ago

Rated common mostly because: €280k per year, alive 55x longer than intended, older than the department using it.