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App #1395 ยท ๐ฌ๐ง the United Kingdom
Disaster score 460Rare
Marketing built a vendor contract tracker
๐ฅ Business critical
Users222
Departments1
Criticality94%
Money involvedโฌ432/yr
โWe only need it until the new ERP goes live.โโ HR Generalist
- Reason:
- Because it was faster to build it than to explain it to IT Service Desk. Quietly rolled out to two countries.
- Built by:
- Bastian, an intern
- Build time:
- an afternoon, mostly
- Built with:
- Excel macros, exposed over HTTP
- Database:
- a production table with no primary key
- Authentication:
- MFA is optional, so naturally nobody uses it
- Deployment:
- deployed from the main branch because branches were confusing
- Responsible:
- Anja, because their credit card pays for it
- Documentation:
- three different architecture diagrams
- Security situation:
- all users technically have admin permissions
- Future disaster:
- It will get monitoring after the first outage.
Accidentally connected to (4)
- โ depends on a DNS entry somebody created manually
- โ depends on a mapped network drive
- โ syncs one direction, except for the fields that sync back
- โ posts failures into a Slack channel nobody watches
Age: 188 days ยท originally expected to last 2 months ยท 2 owners so far ยท last meaningful change 188 days ago
Rated rare mostly because: 94% chance of becoming business critical, 222 users, 4 accidental connections.
Current owner
Nobody has taken responsibility for this disaster.
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