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App #1395 ยท ๐Ÿ‡ฌ๐Ÿ‡ง the United Kingdom
Disaster score 460Rare

Marketing built a vendor contract tracker

๐Ÿ”ฅ Business critical
Users222
Departments1
Criticality94%
Money involvedโ‚ฌ432/yr
โ€œWe only need it until the new ERP goes live.โ€โ€” HR Generalist
Reason:
Because it was faster to build it than to explain it to IT Service Desk. Quietly rolled out to two countries.
Built by:
Bastian, an intern
Build time:
an afternoon, mostly
Built with:
Excel macros, exposed over HTTP
Database:
a production table with no primary key
Authentication:
MFA is optional, so naturally nobody uses it
Deployment:
deployed from the main branch because branches were confusing
Responsible:
Anja, because their credit card pays for it
Documentation:
three different architecture diagrams
Security situation:
all users technically have admin permissions
Future disaster:
It will get monitoring after the first outage.

Accidentally connected to (4)

  • โ†’ depends on a DNS entry somebody created manually
  • โ†’ depends on a mapped network drive
  • โ†’ syncs one direction, except for the fields that sync back
  • โ†’ posts failures into a Slack channel nobody watches

Age: 188 days ยท originally expected to last 2 months ยท 2 owners so far ยท last meaningful change 188 days ago

Rated rare mostly because: 94% chance of becoming business critical, 222 users, 4 accidental connections.

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Marketing built a vendor contract tracker