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App #1423 · 🇺🇸 the United States
Disaster score 613Legendary
Operations built a licence renewal reminder
🔥 Business critical🧟 Builder has left
Users48
Departments5
Criticality96%
Money involved€182,979/yr
“We'll add SSO later.”— Chen, Operations
- Reason:
- Mainly because the licence costs €49 per month, billed annually. With 609 users and 33 feature requests.
- Built by:
- Chen, an analyst
- Build time:
- an afternoon, mostly
- Built with:
- Lovable, and a pinch of stupidity
- Database:
- a MySQL database called prod on a machine under a desk
- Authentication:
- the shared account belongs to Nadia, who left 15 months ago
- Deployment:
- restarted manually every Tuesday
- Responsible:
- whoever happens to be on call
- Documentation:
- comments beginning with TODO 2022
- Security situation:
- the app is secure because the browser shows a padlock
- Future disaster:
- It will be reported to the data protection officer by a customer.
Accidentally connected to (3)
- → depends on a shared mailbox used as an API
- → depends on an application scheduled for decommissioning
- → uses Redis as permanent storage
Age: 1.5 years · originally expected to last 7 days · 1 owner so far · last meaningful change 74 days ago · original builder left 239 days ago
Rated legendary mostly because: 96% chance of becoming business critical, 5 departments depend on it, €183k per year.
Current owner
Nobody has taken responsibility for this disaster.
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