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App #1423 Β· πŸ‡ΊπŸ‡Έ the United States
Disaster score 613Legendary

Operations built a licence renewal reminder

πŸ”₯ Business critical🧟 Builder has left
Users48
Departments5
Criticality96%
Money involved€182,979/yr
β€œWe'll add SSO later.”— Chen, Operations
Reason:
Mainly because the licence costs €49 per month, billed annually. With 609 users and 33 feature requests.
Built by:
Chen, an analyst
Build time:
an afternoon, mostly
Built with:
Lovable, and a pinch of stupidity
Database:
a MySQL database called prod on a machine under a desk
Authentication:
the shared account belongs to Nadia, who left 15 months ago
Deployment:
restarted manually every Tuesday
Responsible:
whoever happens to be on call
Documentation:
comments beginning with TODO 2022
Security situation:
the app is secure because the browser shows a padlock
Future disaster:
It will be reported to the data protection officer by a customer.

Accidentally connected to (3)

  • β†’ depends on a shared mailbox used as an API
  • β†’ depends on an application scheduled for decommissioning
  • β†’ uses Redis as permanent storage

Age: 1.5 years Β· originally expected to last 7 days Β· 1 owner so far Β· last meaningful change 74 days ago Β· original builder left 239 days ago

Rated legendary mostly because: 96% chance of becoming business critical, 5 departments depend on it, €183k per year.

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Operations built a licence renewal reminder