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App #1433 · 🇬🇧 the United Kingdom
Disaster score 570Legendary
Payroll built a customer satisfaction dashboard
🔥 Business critical
Users158
Departments0
Criticality96%
Money involved€479,535/yr
“It's just a script.”— Bastian, Payroll
- Reason:
- Because the process owner is Katrin, who has never used the supplier portal. Forked from a tutorial at 17:22 and never cleaned up.
- Built by:
- Bastian, the management assistant
- Build time:
- 8 evenings
- Built with:
- MongoDB, because the schema was 'still evolving'
- Database:
- a column called do_not_use that is required
- Authentication:
- Thomas thinks Elena knows the password
- Deployment:
- running with 92% disk usage
- Responsible:
- Sofia, who is currently interviewing elsewhere
- Documentation:
- a calendar invite description from December
- Security situation:
- production secrets are in a Jira ticket
- Future disaster:
- It will cause IT to ask "what server?".
Accidentally connected to (1)
- → does not retry failed jobs at all
Age: 1.5 years · originally expected to last 2 months · 1 owner so far · survived 1 reorganisation · last meaningful change 420 days ago
Rated legendary mostly because: 96% chance of becoming business critical, €480k per year, 158 users.
Current owner
Nobody has taken responsibility for this disaster.
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