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App #1433 · 🇬🇧 the United Kingdom
Disaster score 570Legendary

Payroll built a customer satisfaction dashboard

🔥 Business critical
Users158
Departments0
Criticality96%
Money involved€479,535/yr
It's just a script.Bastian, Payroll
Reason:
Because the process owner is Katrin, who has never used the supplier portal. Forked from a tutorial at 17:22 and never cleaned up.
Built by:
Bastian, the management assistant
Build time:
8 evenings
Built with:
MongoDB, because the schema was 'still evolving'
Database:
a column called do_not_use that is required
Authentication:
Thomas thinks Elena knows the password
Deployment:
running with 92% disk usage
Responsible:
Sofia, who is currently interviewing elsewhere
Documentation:
a calendar invite description from December
Security situation:
production secrets are in a Jira ticket
Future disaster:
It will cause IT to ask "what server?".

Accidentally connected to (1)

  • does not retry failed jobs at all

Age: 1.5 years · originally expected to last 2 months · 1 owner so far · survived 1 reorganisation · last meaningful change 420 days ago

Rated legendary mostly because: 96% chance of becoming business critical, €480k per year, 158 users.

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Payroll built a customer satisfaction dashboard