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App #1483 · 🇺🇸 the United States
Disaster score 464Rare
Whoever Asked First built a ticketing system pretending to be a CRM
🧟 Builder has left
Users505
Departments1
Criticality19%
Money involved€5,517/yr
“Supabase probably handles that.”— Elena, Whoever Asked First
- Reason:
- Officially because the official form has 58 fields and not the one that matters. With 2 users, one of whom is the CEO.
- Built by:
- Elena, an intern
- Build time:
- 27 minutes
- Built with:
- Python and a cron job on a laptop
- Database:
- a SharePoint list with 21,721 items
- Authentication:
- everyone uses the admin account
- Deployment:
- deployed from Thomas's laptop
- Responsible:
- Elena, who left 16 months ago
- Documentation:
- none, but the variable names are "pretty clear"
- Security situation:
- debug mode is enabled in production
- Future disaster:
- It will get rewritten, producing exactly the same system.
Accidentally connected to (3)
- → depends on an Excel macro
- → runs only if the previous job finished before 06:00
- → posts into a Slack channel that was archived
Age: 2.7 years · originally expected to last 3 weeks · 1 owner so far · survived 2 reorganisations · last meaningful change 210 days ago · original builder left 43 days ago
Rated rare mostly because: 505 users, 3 accidental connections, alive 47x longer than intended.
Current owner
Nobody has taken responsibility for this disaster.
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