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App #1618 · 🇨🇦 Canada
Disaster score 352Rare
The Warehouse Office built a third CRM
🏛️ Older than the department
Users162
Departments2
Criticality6%
Money involved€3,530/yr
“It has a padlock icon.”— Kevin, The Warehouse Office
- Reason:
- Mainly because procurement needs three quotes for something costing €799. Quietly rolled out to three countries.
- Built by:
- Kevin, an intern
- Build time:
- 43 minutes
- Built with:
- Make.com being used as infrastructure
- Database:
- an API that returns CSV
- Authentication:
- a URL 48 characters long, which counts as security
- Deployment:
- running on a laptop with 10% battery
- Responsible:
- Elena, who only knows the database
- Documentation:
- a Loom video recorded at 1.5x speed
- Security situation:
- the audit log also contains passwords
- Future disaster:
- It will make an audit take 5 extra weeks.
Accidentally connected to (2)
- → depends on a file somebody overwrites every morning
- → depends on email subject lines matching exactly
Age: 7.7 years · originally expected to last 7 days · 1 owner so far · survived 3 reorganisations · last meaningful change 420 days ago
Rated rare mostly because: 162 users, alive 400x longer than intended, 2 accidental connections.
Current owner
Nobody has taken responsibility for this disaster.
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