The Warehouse Office built a third CRM

“It has a padlock icon.”— Kevin, The Warehouse Office

Reason:

Mainly because procurement needs three quotes for something costing €799. Quietly rolled out to three countries.

Built by:

Kevin, an intern

Build time:

43 minutes

Built with:

Make.com being used as infrastructure

Database:

an API that returns CSV

Authentication:

a URL 48 characters long, which counts as security

Deployment:

running on a laptop with 10% battery

Responsible:

Elena, who only knows the database

Documentation:

a Loom video recorded at 1.5x speed

Security situation:

the audit log also contains passwords

Future disaster:

It will make an audit take 5 extra weeks.

Age: 7.7 years · originally expected to last 7 days · 1 owner so far · survived 3 reorganisations · last meaningful change 420 days ago

Rated rare mostly because: 162 users, alive 400x longer than intended, 2 accidental connections.