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App #281 ยท ๐ฌ๐ง the United Kingdom
Disaster score 410Rare
Marketing built an incident log nobody logs incidents in
Users402
Departments2
Criticality30%
Money involvedโฌ0/yr
โWe'll add tests later.โโ Elena, Marketing
- Reason:
- Honestly? Because the process owner is Thomas, who has never used the time tracking system. Quietly rolled out to five countries.
- Built by:
- Elena, someone from Procurement
- Build time:
- 1 hours 12 minutes
- Built with:
- an Electron app, for a form
- Database:
- an in-memory dictionary. Restarts are exciting.
- Authentication:
- MFA is disabled because somebody lost their phone
- Deployment:
- hosted in a cloud region nobody intended to use
- Responsible:
- whoever still has the admin password
- Documentation:
- a Confluence page marked "draft", last edited 209 days ago
- Security situation:
- the security review consisted of opening DevTools
- Future disaster:
- It will fail during the year-end close.
Accidentally connected to (4)
- โ imports yesterday's export because today's is not ready yet
- โ depends on a production secret copied from another project
- โ depends on email subject lines matching exactly
- โ syncs with Leads_old.xlsm on a shared drive
Age: 259 days ยท originally expected to last 3 months ยท 1 owner so far ยท survived 1 reorganisation ยท last meaningful change 3 days ago
Rated rare mostly because: 402 users, 4 accidental connections, 30% chance of becoming business critical.
Current owner
Nobody has taken responsibility for this disaster.
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