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App #31 · 🇺🇸 the United States
Disaster score 407Rare
Facilities built an approval chain with one approver
🧟 Builder has left
Users8
Departments1
Criticality13%
Money involved€1,170,000/yr
“We just need it until SAP is updated.”— Head of Operations
- Reason:
- Allegedly because the ticket system needs 17 clicks and two approvals to approve a €40 purchase. Renamed twice to avoid attention.
- Built by:
- Bastian, a key account manager
- Build time:
- 7 evenings
- Built with:
- Excel macros, exposed over HTTP
- Database:
- a Postgres database called new-backup-2
- Authentication:
- Basic Auth over plain HTTP
- Deployment:
- behind a domain Tobias owns privately
- Responsible:
- an intern whose contract ended in December
- Documentation:
- none whatsoever
- Security situation:
- it is indexed by Google. All of it.
- Future disaster:
- It will silently stop syncing and nobody will notice for 5 months.
Accidentally connected to (2)
- → posts into a Slack channel that was archived
- → reads from Salesforce
Age: 17 days · originally expected to last 14 days · 1 owner so far · survived 1 reorganisation · last meaningful change 17 days ago · original builder left 44 days ago
Rated rare mostly because: €1.2m per year, 2 accidental connections, the builder has left.
Current owner
Nobody has taken responsibility for this disaster.
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