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App #31 Β· πŸ‡ΊπŸ‡Έ the United States
Disaster score 407Rare

Facilities built an approval chain with one approver

🧟 Builder has left
Users8
Departments1
Criticality13%
Money involved€1,170,000/yr
β€œWe just need it until SAP is updated.”— Head of Operations
Reason:
Allegedly because the ticket system needs 17 clicks and two approvals to approve a €40 purchase. Renamed twice to avoid attention.
Built by:
Bastian, a key account manager
Build time:
7 evenings
Built with:
Excel macros, exposed over HTTP
Database:
a Postgres database called new-backup-2
Authentication:
Basic Auth over plain HTTP
Deployment:
behind a domain Tobias owns privately
Responsible:
an intern whose contract ended in December
Documentation:
none whatsoever
Security situation:
it is indexed by Google. All of it.
Future disaster:
It will silently stop syncing and nobody will notice for 5 months.

Accidentally connected to (2)

  • β†’ posts into a Slack channel that was archived
  • β†’ reads from Salesforce

Age: 17 days Β· originally expected to last 14 days Β· 1 owner so far Β· survived 1 reorganisation Β· last meaningful change 17 days ago Β· original builder left 44 days ago

Rated rare mostly because: €1.2m per year, 2 accidental connections, the builder has left.

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Facilities built an approval chain with one approver