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App #427 Β· πΊπΈ the United States
Disaster score 185Common
IT (yes, really) built an asset register for 400 laptops
Users212
Departments0
Criticality10%
Money involvedβ¬0/yr
βNobody outside the team uses it.ββ Petra, IT (yes, really)
- Reason:
- Allegedly because the existing report is a PDF of a screenshot of copy of copy of Budget2026.csv. Built in a long Thursday and demonstrated immediately afterwards.
- Built by:
- Petra, a key account manager
- Build time:
- one weekend
- Built with:
- Excel macros, exposed over HTTP
- Database:
- an Outlook shared mailbox with 93,503 unread records
- Authentication:
- the API accepts requests from anywhere with confidence
- Deployment:
- running on localhost through a tunnel
- Responsible:
- Elena and Miriam, who each think the other owns it
- Documentation:
- a Confluence page marked "draft", last edited 141 days ago
- Security situation:
- every error response includes the full stack trace
- Future disaster:
- It will round money differently from Finance.
Age: 4.4 years Β· originally expected to last 3 months Β· 2 owners so far Β· survived 3 reorganisations Β· last meaningful change 74 days ago
Rated common mostly because: 212 users, alive 18x longer than intended, 10% chance of becoming business critical.
Current owner
Nobody has taken responsibility for this disaster.
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