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App #452 · 🇨🇭 Switzerland
Disaster score 227Common
Quality Assurance built a cheap copy of a SaaS app
Users71
Departments2
Criticality2%
Money involved€129,619/yr
“It's not really an application.”— Anja, Quality Assurance
- Reason:
- Officially because the workflow has 116 steps and nobody wants to open it. With 2 users, one of whom is the CEO.
- Built by:
- Anja, a product owner
- Build time:
- an afternoon, mostly
- Built with:
- a Slack bot doing database writes
- Database:
- an old laptop in the server room
- Authentication:
- the password is the company name backwards
- Deployment:
- running on a development server labelled DO NOT RESTART
- Responsible:
- Finance, according to IT
- Documentation:
- a Confluence page marked "draft", last edited 623 days ago
- Security situation:
- the penetration test account had global admin
- Future disaster:
- It will send an invoice of €49 to the wrong country.
Age: 243 days · originally expected to last 3 weeks · 2 owners so far · last meaningful change 3 days ago
Rated common mostly because: €130k per year, 71 users, 2 departments depend on it.
Current owner
Nobody has taken responsibility for this disaster.
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