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App #452 · 🇨🇭 Switzerland
Disaster score 227Common

Quality Assurance built a cheap copy of a SaaS app

Users71
Departments2
Criticality2%
Money involved€129,619/yr
It's not really an application.Anja, Quality Assurance
Reason:
Officially because the workflow has 116 steps and nobody wants to open it. With 2 users, one of whom is the CEO.
Built by:
Anja, a product owner
Build time:
an afternoon, mostly
Built with:
a Slack bot doing database writes
Database:
an old laptop in the server room
Authentication:
the password is the company name backwards
Deployment:
running on a development server labelled DO NOT RESTART
Responsible:
Finance, according to IT
Documentation:
a Confluence page marked "draft", last edited 623 days ago
Security situation:
the penetration test account had global admin
Future disaster:
It will send an invoice of €49 to the wrong country.

Age: 243 days · originally expected to last 3 weeks · 2 owners so far · last meaningful change 3 days ago

Rated common mostly because: €130k per year, 71 users, 2 departments depend on it.

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Quality Assurance built a cheap copy of a SaaS app