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App #674 · 🇬🇧 the United Kingdom
Disaster score 219Common
Marketing built a status page for internal systems
Users1
Departments0
Criticality19%
Money involved€49,470/yr
“The data isn't that sensitive.”— Jens, Marketing
- Reason:
- Because the workaround has been in production for 11 months. Started as Customers_new2.xlsm with a script attached.
- Built by:
- Jens, a recruiter
- Build time:
- a long Thursday
- Built with:
- Power Apps, licensed to one employee
- Database:
- a global JavaScript variable
- Authentication:
- the session cookie expires in 10 years
- Deployment:
- deployed to staging, which customers are now using
- Responsible:
- Nadia, who insists they are not the owner
- Documentation:
- a Miro board that takes 5 minutes to load
- Security situation:
- no security review, no plans for one
- Future disaster:
- It will get SSO after somebody shares the password publicly.
Accidentally connected to (2)
- → shares one service account with 12 integrations
- → depends on the worksheet being called Sheet1
Age: 2.7 years · originally expected to last 7 days · 1 owner so far · survived 1 reorganisation · last meaningful change 210 days ago
Rated common mostly because: alive 143x longer than intended, 2 accidental connections, €49k per year.
Current owner
Nobody has taken responsibility for this disaster.
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