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App #674 · 🇬🇧 the United Kingdom
Disaster score 219Common

Marketing built a status page for internal systems

Users1
Departments0
Criticality19%
Money involved€49,470/yr
The data isn't that sensitive.Jens, Marketing
Reason:
Because the workaround has been in production for 11 months. Started as Customers_new2.xlsm with a script attached.
Built by:
Jens, a recruiter
Build time:
a long Thursday
Built with:
Power Apps, licensed to one employee
Database:
a global JavaScript variable
Authentication:
the session cookie expires in 10 years
Deployment:
deployed to staging, which customers are now using
Responsible:
Nadia, who insists they are not the owner
Documentation:
a Miro board that takes 5 minutes to load
Security situation:
no security review, no plans for one
Future disaster:
It will get SSO after somebody shares the password publicly.

Accidentally connected to (2)

  • shares one service account with 12 integrations
  • depends on the worksheet being called Sheet1

Age: 2.7 years · originally expected to last 7 days · 1 owner so far · survived 1 reorganisation · last meaningful change 210 days ago

Rated common mostly because: alive 143x longer than intended, 2 accidental connections, €49k per year.

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Marketing built a status page for internal systems