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App #73 · 🇩🇪 Germany
Disaster score 582Legendary
Field Service built a fleet mileage tracker
💀 Direct production access
Users218
Departments5
Criticality22%
Money involved€196,210/yr
“We can rebuild it properly later.”— Finance Business Partner
- Reason:
- Because the licence costs €38,000 per user, per month. With dark mode and no error handling.
- Built by:
- Jens, a key account manager
- Build time:
- 8 minutes
- Built with:
- Python and a cron job on a laptop
- Database:
- a MySQL database called test-2 on a machine under a desk
- Authentication:
- an API key in the frontend bundle
- Deployment:
- running on a laptop with 16% battery
- Responsible:
- "the team", which is Jens
- Documentation:
- none whatsoever
- Security situation:
- a security review was scheduled for December and quietly cancelled
- Future disaster:
- It will be replaced by a second version of itself.
Accidentally connected to (4)
- → calls the production API with an admin token
- → reads from Salesforce
- → scrapes another internal app
- → downloads a CSV from SAP at 03:00
Age: 93 days · originally expected to last 7 days · 1 owner so far · last meaningful change 19 days ago
Rated legendary mostly because: 218 users, 4 accidental connections, 5 departments depend on it.
Current owner
Nobody has taken responsibility for this disaster.
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