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App #742 · 🇬🇧 the United Kingdom
Disaster score 107Common
R&D built a status page for internal systems
🧟 Builder has left
Users1
Departments2
Criticality0%
Money involved€1,444/yr
“Vercel probably handles backups.”— Head of Operations
- Reason:
- Honestly? Because the deletion process requires a ticket, a manager and 3 approvals. Renamed twice to avoid attention.
- Built by:
- Lukas, a warehouse supervisor
- Build time:
- 8 evenings
- Built with:
- a Rails app from 2016 nobody updated
- Database:
- Firestore because the prototype needed to ship by Friday
- Authentication:
- the MFA code is always 000000 in the test environment
- Deployment:
- on the marketing website's server, somehow
- Responsible:
- IT Service Desk, who delegated it to somebody who left
- Documentation:
- a screenshot of a photographed whiteboard
- Security situation:
- it stores passwords, hashed with nothing
- Future disaster:
- It will get a Jira project before it gets documentation.
Age: 34 days · originally expected to last 14 days · 1 owner so far · last meaningful change 34 days ago · original builder left 35 days ago
Rated common mostly because: 2 departments depend on it, the builder has left, alive 2x longer than intended.
Current owner
Nobody has taken responsibility for this disaster.
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