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App #742 · 🇬🇧 the United Kingdom
Disaster score 107Common

R&D built a status page for internal systems

🧟 Builder has left
Users1
Departments2
Criticality0%
Money involved€1,444/yr
Vercel probably handles backups.Head of Operations
Reason:
Honestly? Because the deletion process requires a ticket, a manager and 3 approvals. Renamed twice to avoid attention.
Built by:
Lukas, a warehouse supervisor
Build time:
8 evenings
Built with:
a Rails app from 2016 nobody updated
Database:
Firestore because the prototype needed to ship by Friday
Authentication:
the MFA code is always 000000 in the test environment
Deployment:
on the marketing website's server, somehow
Responsible:
IT Service Desk, who delegated it to somebody who left
Documentation:
a screenshot of a photographed whiteboard
Security situation:
it stores passwords, hashed with nothing
Future disaster:
It will get a Jira project before it gets documentation.

Age: 34 days · originally expected to last 14 days · 1 owner so far · last meaningful change 34 days ago · original builder left 35 days ago

Rated common mostly because: 2 departments depend on it, the builder has left, alive 2x longer than intended.

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R&D built a status page for internal systems