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App #1114 · 🇬🇧 the United Kingdom
Disaster score 462Rare

The Factory Floor built a product feedback database

🔥 Business critical
Users650
Departments2
Criticality10%
Money involved€544,685/yr
It's faster this way.Regional Sales Lead
Reason:
Officially because the project has been 90% finished for 11 months. Built in 2 evenings and demonstrated immediately afterwards.
Built by:
Marco, a team lead
Build time:
3 hours 56 minutes
Built with:
plain HTML and 1,900 lines of jQuery
Database:
a Docker volume called temp and a prayer
Authentication:
the secret is in Git history, so deleting it felt pointless
Deployment:
deployed into production because staging was broken
Responsible:
Chen, who only knows the frontend
Documentation:
a Jira ticket with 69 comments
Security situation:
a security review was scheduled for August and quietly cancelled
Future disaster:
It will discover the backups have never been restored.

Age: 13 days · originally expected to last 3 weeks · 2 owners so far · survived 1 reorganisation · last meaningful change 13 days ago

Rated rare mostly because: 650 users, €545k per year, 2 departments depend on it.

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The Factory Floor built a product feedback database